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CAN I ORDER ANY ITEM IN YELLOW GOLD? Yes, you can. Since all our jewelry is custom made to order we can make also make it in Yellow Gold. Please specify during your checkout if you would rather have it in Yellow Gold, otherwise you will receive the item in 14K White Gold.
CAN I ORDER ANY ITEM IN 18K OR PLATINUM? Yes, you can. All the prices listed in our store are for 14K Gold but we also manufacture all our jewelry in either 18k or 950 Platinum. When viewing an item, please select from the drop-down menus to view the prices in either 18K or Platinum.
DO YOU SIZE RINGS? Yes, we offer free sizing with every order.
DO YOU OFFER A CERTIFICATE OF AUTHENTICITY? All of our merchandise comes with a Certificate of Authenticity containing a detailed report of your item including cut, clarity and purity of metal. ARE THE ITEMS BRAND NEW? Yes. We only sell brand new items. We do not sell used jewelry.
WHY ARE YOUR PRICES SO LOW? We are a jewelry wholesale company, and the prices we offer are the price that we would normally sell to other wholesalers and jewelry stores. A typical jewelry distribution channel involves 4 to 5 middlemen representing 300 to 400% in added cost.
DO YOU CHARGE SALES TAX? Only to Florida residents. We are locate in Tampa, Florida and we are required to collect sales tax to all sales shipped within our state. Florida State Residents are required to pay 7% state tax.
IF I SEND PAYMENT TODAY, HOW FAST CAN YOU SHIP? All of our jewelry is Custom Made to Order. Depending on the intricacy of the item, please allow 7 to 10 days to complete your order before shipping.
CAN YOU DO EXPEDITE DELIVERY? Yes, we can ship your order USPS Next Day Air for $35.00 anywhere in the US.
DO YOU SHIP TO CANADA? Yes, all orders to Canada are shipped via UPS Standard for $49.00 anywhere in Canada.
DO YOU SHIP INTERNATIONAL? We ship to most countries. We will ship by the best possible method using either UPS, FEDEX or DHL. Most items are shipped within 7-10 days of receipt of payment. Shipping charges to most countries are calculated at $120.00 per order.
HOW SHOULD I TAKE CARE OF MY NEW JEWELRY? Exposure during ordinary wear to perspiration and household chemicals, like hand soap, chlorine and hairspray, can cause buildup that dulls the surface of any gemstone. We recommend periodic cleaning to keep your jewelry sparkling and refractive. Using plain white vinegar and an old toothbrush will keep them always looking brand new.
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