Lifetime Warranty
Agape Diamonds offers a Lifetime Warranty on all merchandise sold against defects in manufacturing. If your jewelry item needs repair or exchange due to a manufacturing defect, Agape Diamonds will repair or exchange the item Free of Charge.
When returning an item for repair or exchange, please return it to the address in your Warranty Registration Card.
Although Diamond Simulants are resistant to damage by heat or scratching, an extremely hard blow can cause them to chip. Chipping can also occur when stress is placed on any gemstone during setting, un-setting or in a host of other manners. Please note that we are not responsible for any items that are subjected to physical damage, loss or theft. In addition, any repair work performed by anyone other than Agape Diamonds will void any and all warranties.
Jewelry like any other product requires maintenance and periodic review. We suggest that you have the item thoroughly checked every 12 months. As always, Agape Diamonds would be pleased to accommodate these checkups free of charge (customer must pay for shipping)