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We want you to shop in confidence knowing that we understand that although our jewelry is manufactured with the highest standards of quality and craftsmanship, sometimes you may need to return your purchase. That’s why we offer a Risk Free 30-Day Money Back Guarantee!
If for any reason you are not completely satisfied with your purchase, simply return it within 30 days for an exchange or a full refund. No questions asked!
Our goal is your complete satisfaction and we take pride in exceeding your expectations. We want to make sure that your purchase is just right, so in the unlikely event that you need to return it, just let us know and we will also provide you with a Free Return Shipping Label, to ensure that your return process is seamless and easy. Please see our full Return Policy.
Agape Diamonds only offers solid 14K Gold, 18K Gold and Platinum.
Agape Simulated Diamonds are different from a common CZ as well as from Moissanite in several ways. These differences result in a superior diamond simulant that better resembles the qualities of a natural diamond. Please vist our Agape Diamonds vs CZ and Moissanite for more information. Unlike other simulated diamonds in the industry, the Agape Simulated Diamond is guaranteed not to fade or lose its brilliance. This is just one of the reasons Agape Diamonds Simulated Diamonds are the Most Brilliant Simulated Diamonds in the world.
Please verify that your billing address matches the address your bank has on file, otherwise the transaction will be declined.
Please download and print the Agape Ring Sizing Guide to determine your proper ring size.
Yes, Agape offers FREE Ring Sizing with every order. Please select your size during your checkout for new orders. For past orders please see the Agape Service Request Form and follow the directions provided. To determine your proper ring size please use Agape Ring Sizing Guide
Agape Diamonds can re-size any of our rings. Please see the Agape Service Request Form and follow the directions provided.
Yes, All of Agape Diamonds jewelry comes with a Certificate of Authenticity. Every certificate includes detailed information about your item including color, cut and clarity.
Agape Diamonds only sell brand new jewelry products. Agape Diamonds does not sell used jewelry.
Agape Diamonds is a jewelry wholesale company, therefore the prices we offer are the price that we would normally sell to other wholesalers and jewelry stores. A typical jewelry distribution channel involves 4 to 5 middlemen representing 300 to 400% in added cost.
Only to Florida residents. Agape is located in Tampa, Florida and we are required to collect sales tax to all sales shipped within our state. Florida State Residents are required to pay 7% state tax.
Please note that all of our Jewelry is Made to Order.
We require a minimum of 5-7 working days to complete your order before shipping.
Agape Diamonds ships all our packages via USPS Priority Mail.
Please allow 2 to 3 days to receive your order AFTER we ship it.
Yes, we can ship your order USPS Express Mail Next Day Air for $35.00 anywhere in the US.
In the United States Agape Diamonds will only ship to a PayPal’s member confirmed address. If you are an International customer we will ship if you are International Verified. Agape will not ship domestically (in the United States) to and unconfirmed address so please do not ask. This is for your protection as well as ours.
Agape Diamonds ships to most countries via USPS Priority Mail International or by FEDEX or UPS, depending on the shipping method selected. CUSTOMS AND IMPORT DUTIES: Your country of residence may impose duties or levy some charge that you must pay because your order originated outside of your home country. These fees are your responsibility and are separate from the cost paid for your merchandise and shipping. Please do not ask that we mark the customs tag as a "gift" or to value the order at less than what you paid for the merchandise.
Good Question, Exposure during ordinary wear to perspiration and household chemicals, like hand soap, chlorine and hairspray, can cause buildup that dulls the surface of any gemstone. We recommend periodic cleaning to keep your jewelry sparkling and refractive. Using ammonia or plain white vinegar and an old toothbrush will keep them always looking brand new. Please see the Agape Jewelry Care for more information.