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Terms and Conditions of Sale

Terms and Conditions of Sale

We believe that the data contained on this website is accurate. In the event that the data was found to be inaccurate or if an item is marked with the wrong price, we reserve the right to cancel any transaction. All shapes, sizes, images and quality shown are for representations only. All images used on this website are enlarged to show detail. Agape Diamonds does not warrant that the information contained in this website is error free. Agape Diamonds may also use terminology that is commonly used within the diamond industry. Such comments may include terms commonly associated to describe a stone’s weight, clarity and color as well as adjectives such as beautiful, eye clean, flawless, etc., which are commonly used in the description of diamond jewelry. These terms are used in conjunction with industry-accepted practices but are referred to as an opinion only. These opinions may change from time to time based on changes in grading techniques, equipment and interpretation.

The products offered on this website include Eco-Friendly Simulated Diamonds as an alternative to natural diamonds. By purchasing any of these products you understand that you are purchasing simulated diamonds and that Agape Diamonds has made no representations - written or oral - that could be construed or interpreted that these products are manufactured using natural earth mined diamonds or synthetic diamonds. Any information presented herein including but not limited to an item title or description may be revised or changed at any time without notice.

Please note: To avoid online fraud and help keep online shopping a safe environment, we will only ship to the same City, State and Zip Code that your credit card company has on file for your Billing Address. If an order is placed online with a different shipping address, the Shipping address must be located in the same City, State and Zip Code that your bank has on file for your Billing Address. If you select a different City, State and Zip Code from your billing address, our shipping department will ship the merchandise to your billing address and NOT to the shipping address. If you need the merchandise shipped to a different address in a different City, State and Zip Code from what is on file with your bank, please contact our sales department at 1-800-861-5144 to discuss options prior to placing your order.

Financing

IF YOU CHOOSE TO FINANCE YOUR PURCHASE, PLEASE NOTE THAT FINANCING IS THROUGH A THIRD PARTY FINANCIAL COMPANY ("AFFIRM") AND AGAPE DIAMONDS DOES NOT HAVE ANY CONTROL OVER THEIR APPROVAL PROCESS. BY SELECTING FINANCING THROUGH AFFIRM AT THE CHECKOUT YOU AGREE TO BE BOUND BY AFFIRM'S TERMS AND CONDITIONS. THESE TERMS AND CONDITIONS ARE SUBJECT TO CHANGE AT ANY TIME AT THEIR SOLE DISCRETION.

Lifetime Warranty

You will be glad to know that all our jewelry comes with a Lifetime Warranty. Even if your Agape Diamond was to ever chip, scratch, discolor, or loose its brilliance in any way - we will replace it free of charge! It is important to know, that should you loose your Agape Diamond, you will not have to pay the full retail price – we will replace it for just the cost of the stone and the labor is always free!

Please note that our Lifetime Warranty is Non-Transferable. View full Lifetime Warranty.

Return Policy

We want you to shop in confidence knowing that we understand that although our jewelry is manufactured with the highest standards of quality and craftsmanship, sometimes you may need to return your purchase. That’s why we offer a Risk Free 30-Day Money Back Guarantee! Please refer to our complete Return Policy.

Your Personal Information

All personal information will be treated as confidential. We will not release any information to non-related third parties. Agape Diamonds does not sell your personal information such as name or email address. For a complete description of our Privacy Notice please refer to our Privacy Notice

Sales Tax

Agape Diamonds is located in Tampa, Florida 33618, USA and is required to collect sales tax for items purchased or delivered within the State of Florida. We do not collect any sales tax for items that are purchased or shipped anywhere else within the USA or to other countries.

International Shipping

All international orders are shipped FOB Tampa, Florida, USA. You will be solely responsible for any import duties, taxes or brokerage fees that are required by the country of import. Under no circumstances will Agape Diamonds be liable or required to refund any taxes, duties or brokerage fees paid by the customer to a foreign country or shipping company. If you have any questions regarding import duty taxes you should contact your country’s customs and tax authorities for clarification before ordering.

Please note that all our Jewelry is Made to Order. We require a minimum of 5-7 working days to complete your order before shipping.